Improved Equal Distribution in Round Robin Calendars

Modified on Wed, 29 Apr at 4:45 AM

We’ve upgraded the “Optimize for Equal Distribution” 
logic to ensure fairer and more consistent appointment allocation across your team.

Appointments are now distributed intelligently within each month, helping maintain balance and prevent any team member from getting overloaded.

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What’s New

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How It Works

This logic applies only when
“Any Available Staff”
is selected
If a specific team member is chosen, the booking will go through regardless of distribution

When a booking is made:

The system checks how many appointments each team member has in that month
The
least-booked member is prioritized
If there’s a tie, the system uses the
predefined team order
If the selected member is unavailable, the system moves to the
next eligible member

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Monthly Distribution Logic

Distribution is evaluated
within the same month as the booking
No team member can be more than
3 appointments ahead
of another
If this limit is exceeded, their
availability is temporarily hidden
and it is restored once others catch up

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Example

If a customer is booking an appointment for April
, the system only considers bookings in April
.

User A will be temporarily hidden until User B receives bookings and the gap reduces.

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Important Notes

Adding or removing a team member will
reset distribution counts
Switching between
“Optimize for Equal Distribution”
and
“Optimize for Availability”
will also reset counts

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Best Practices

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Why This Matters